The CCSP Advantage

CCSP Monitoring and Security serves the United States from its Tennessee-based location. Tennessee was strategically selected for its high-caliber workforce and low cost of living, along with it being a really great place to live.

Committed to Our Community

As a company committed to giving back to its community, CCSP Monitoring and Security looks for ways to support our geographic area through practical assistance for causes it resonates with and that are essential to meeting the heart-felt needs of the local population. To accomplish this, CCSP Monitoring and Security encourages and provides opportunities for our staff to support local initiatives with their time and their donations. CCSP Monitoring and Security leads this endeavor by example.

Manager Darius Palmer

Darius Palmer is the operations manager for CCSP Monitoring and Security. His goal is to ensure the proper operation and function of the company so that it meets the needs and expectations of customers.

Darius creates strategies to boost productivity and improve efficiency. He monitors existing processes and analyzes their effectiveness toward the goal of overall quality improvement. He also manages quality assurance programs, along with supervising, hiring, and training staff.

Darius creates strategies to boost productivity and improve efficiency. He monitors existing processes and analyzes their effectiveness toward the goal of overall quality improvement. He also manages quality assurance programs, along with supervising, hiring, and training staff.

A Division of Call Center Sales Pro

CCSP Monitoring and Security is a division of Call Center Sales Pro. Call Center Sales Pro is a 360-degree provider of call center services, support, and tools. Call Center Sales Pro is a full-service call center consultancy and a provider of an array of outsourced call center solutions, meeting the needs of businesses from large to small and able to cover any industry. This makes Call Center Sales Pro your one-stop, go-to provider of all things call center related.

Janet Livingston, a longtime call center expert and successful entrepreneur in the industry, launched Call Center Sales Pro in 2014 to help call centers and telephone answering services grow their customer base, achieve better economy of scale, and drive bottom-line profits. From there the business rapidly grew to meet the pent-up growth needs of its many satisfied clients.